We Are Here To Help.

Business Solutions During the COVID-19 Outbreak.

As the country continues to be impacted by the COVID-19 outbreak, employers and their employees have many questions on the potential impact. This page is our hub for important client communication on the resources available to help you answer those questions.

We Are Open and Ready to Help

Our Account Managers and team are available to assist you with your benefit program. Our business continuity plan and technical resources enable our employees to work remotely with full access to our systems and information to ensure we can support your business. The COVID-19 situation is a challenging time for all of us and we want you to know that our team is ready and here to help.

Your Employees Can Call Us With Benefit Questions

Our Benefits Service Centers are open and available to assist your employees with questions on coverage, co-pays, claims, and more. Employees can call their local BSC directly so you can focus on other areas of your business. For your local BSC number, please contact your Account Manager.

Solutions for Individual Health Insurance and Medicare

Many people have been affected by the economic impact of COVID-19 and may be at risk by not having insurance. We have a team of experts who specialize in helping people secure individual health insurance. We setup these pages, which you can share with anyone looking for coverage:

Individual and Family Health Insurance | Medicare

Listen to our Webinar: COVID-19 Benefit and Business Issues

On March 23 we hosted a client webinar to help provide clarity and guidance on an array of topics that have concerned employers in relation to the COVID-19 impact on businesses and their benefit programs. Click here to Listen to a Recorded Version (password: MBAWebex@2020)

Compliance Bulletins

Visit our Compliance Education Center for access to our bulletins which provide helpful guidance, including these topics:


MBA clients have access to ThinkHR, including live phone support and HR resources. You can access these resources be logging into your account at

  • Live Support Number: (877) 225-1101
    Note: your account must be setup prior to calling, otherwise ThinkHR will not be able to assist you. To setup your account, please contact your Account Manager.

Online Documents

Within ThinkHR’s online library is a variety of resources, information, and samples that can be useful to your business, including:

  • Sample Emergency Family and Medical Leave Policy
  • Sample Emergency Paid Sick Leave Policy
  • Sample Essential Business Letter
  • Sample Furlough Letter
  • Sample Telecommuting Agreement
  • Telecommuting Checklist
  • Acknowledgement of Receipt for Company-Issued Property

About My Benefit Advisor

My Benefit Advisor (MBA) is an employee benefits platform designed to guide employers through the complexity of planning, communicating and managing a successful employee benefits program.

To learn more about My Benefit Advisor, visit us online at

My Benefit Advisor CA Insurance License #0G33244

©2020 My Benefit Advisor. All Rights Reserved. Disclosure & Privacy Statement

Information contained in this page is for general information or advertisement purposes only. My Benefit Advisor does not provide legal or tax advice. For advice specific to your situation, please consult an attorney or other professional.