As the country continues to be impacted by the COVID-19 outbreak, employers and their employees have many questions on the potential impact. This page is our hub for important client communication on the resources available to help you answer those questions.
Our Account Managers and team are available to assist you with your benefit program. Our business continuity plan and technical resources enable our employees to work remotely with full access to our systems and information to ensure we can support your business. The COVID-19 situation is a challenging time for all of us and we want you to know that our team is ready and here to help.
Our Benefits Service Centers are open and available to assist your employees with questions on coverage, co-pays, claims, and more. Employees can call their local BSC directly so you can focus on other areas of your business. For your local BSC number, please contact your Account Manager.
Many people have been affected by the economic impact of COVID-19 and may be at risk by not having insurance. We have a team of experts who specialize in helping people secure individual health insurance. We setup these pages, which you can share with anyone looking for coverage:
Individual and Family Health Insurance MedicareTo help guide both our clients and the employer community in general, we have hosted webinars on COVID-19 benefit & business issues, the CARES Act, small business loans, and tips for returning to work. Our guest speakers included Rich Miller Jr., CPA and President of The Harrison Group, and John Blackstock of the Small Business Administration.
We have assembled a comprehensive list of FAQs separated into three areas: Group Health Plan Coverage Considerations, FFCRA Leave Provision Considerations and FFCRA Payroll Tax Credit Considerations. Select an area and question for the answer.
Disclaimer: This information is up to date as of April 20, 2020. Due to the rapidly changing nature of this material, there may be new or updated information that is not included here. The DOL and IRS regularly update their websites with FAQs related to these topics. For more information, visit: IRS FAQs | DOL FFCRA | DOL EBSA
Carriers are providing updates on how they are handling COVID-19 related regulations and coverage. Select your carrier from the drop down menu to display information. Please note that information is evolving quickly and we recommend that you contact your Account Manager to ensure proper understanding and accuracy of the information. We are updating this section frequently, so please check back as needed. Contact your Account Manager with questions. We are here to help.
Visit our Compliance Education Center for access to our bulletins which provide helpful guidance, including these topics:
As part of the CARES Act, companies are eligible to apply for SBA loans for financial assistance. While this is outside of our service scope, we are sharing some resources that may be helpful to you:
Disclaimer: My Benefit Advisor does not provide guidance on business loans, however we are sharing this information as a courtesy. Please consult with your accountant, banker, or the SBA for guidance.
If you have been financially impacted, you should contact your bank, lenders, suppliers, and insurance company to determine what steps can be taken to help alleviate the impact. SBA is working to keep the small business community informed regarding the current emergency, with the information below.
The SBA and Treasury Department have launched the new Paycheck Protection Program to help keep employees on payroll and small businesses operating.
These are loans that may be fully forgiven when used for payroll costs, interest on mortgages, rent, and utilities (at least 75% of the forgiven amount must have been used for payroll). Small businesses can apply through any existing SBA 7(a) lender or through any participating federally insured depository institutions, federally insured credit unions, and Farm Credit System institutions. Other regulated lenders will be available to make these loans once they are approved and enrolled in the program. You should consult with your local lender as to whether it is participating in the program. Additional information about this program is available at www.sba.gov/coronavirus. Lenders may begin processing loan applications as soon as April 3, 2020.
SBA emergency capital programs are available and include:
MBA clients have access to ThinkHR, including live phone support and HR resources. You can access these resources by logging into your account at www.thinkhr.com.
Within ThinkHR’s online library is a variety of resources, information, and samples that can be useful to your business, including:
Kind words from our clients regarding our COVID-19 response.
I wanted to thank you and your team for being a great resource during this crisis. You are all rock stars!
I appreciate great service. And you always do an exceptional job. Thank you.
Today’s seminar – fantastic! Thank you for the presentation this morning. Very helpful.
We interact with a lot of small businesses in our area, and I will be making it a point to relay the great service received, and to recommend Mark and My Benefit Advisor to them. It is well deserved!
Thank you so much for your expedient assistance here. The reach out you are doing for my laid off employees is perfect. I could not have handled this as easy as you did.
I have to say that I am thoroughly grateful for all the information being sent. It is extremely informative and helpful. I am so glad we switched to My Benefit Advisor when we did.
Our architectural firm needed to start a health insurance plan from scratch. Jim at My Benefit Advisor sent me all the information and was available to quickly and patiently answer my questions. Creating our account and enrolling employees was very easy. Highly recommended!
Thank you for the timely and abundance of guidance related to COVID-19. It has been a very fluid and confusing time trying to understand new laws that affect employees. Yet almost daily we received updates from you related to benefits, payroll, retirement, webinar invites, reminder of webinars, pdf's, Q&A's. You have always been an extremely valuable resource for us year after year. We are grateful.
Response and Risk Mitigation:
Guidance from Other Federal Agencies and Partners:
Guidance from the Centers for Disease Control and Prevention (CDC):
My Benefit Advisor (MBA) is an employee benefits platform designed to guide employers through the complexity of planning, communicating and managing a successful employee benefits program.
To learn more about My Benefit Advisor, visit us online at www.mybenefitadvisor.com